| Questions about listening
to audio clips? read this |
What do I need to experience streaming audio?
If you can hear the audio, you already have what you need
installed on your computer. If not, you may need to download
some free software to enjoy audio on the Web by following the
links below.
Audio Player
Microsoft Windows Media Player 6.0 (or higher) - www.microsoft.com/windows/windowsmedia/
Internet Browser
In addition to a video player you'll need one of the following
browsers:
Internet Explorer 4.0 (or higher) -
www.microsoft.com/downloads.
Netscape Navigator 4.0 (or higher) - www.wp.netscape.com/computing/download.
Other compatible browsers such as AOL 4.0 (or higher) - www.aol.com/,
Compuserve 5.0 - www.compuserve.com, and Juno 5.0 - www.juno.com.
What are the computer requirements?
Operating systems: Windows 95/98/2000/NT, Mac OS 7 or
higher.
Computer processor of 120 MHz or better
32 megabytes of RAM or higher
Monitor settings: 256 or higher colors; 800 x 600 or higher
pixels
Sound card / speakers
Why does the audio sometimes stop or pause?
Windows Media Player use "streaming" technology
to start transmitting audio almost as soon as it is requested,
rather than waiting for the complete audio file to download.
If the audio stream pauses, it is probably due to Internet
traffic congestion, a slow modem connection, or insufficient
computer hardware. If a pause persists, it is recommended
that you restart the audio.
What about firewalls?
Some organizations and Internet Service Providers filter or
block audio (and video) transmission. If you can not get audio
transmission (even when your system meets the above computer
and software requirements), you may want to contact your Internet
Service Provider or Network Administrator to see whether its
security firewall is intentionally or unintentionally blocking
audio transmission. For further information, please see www.microsoft.com/Windows/windowsmedia,
which provides useful information to both users and firewall
administrators.
If you still have a problem...
Please refer to www.microsoft.com/windows/windowsmedia, your
Network Administrator or the handbook that came with your
computer. Or contact
us, noting as much as you can of the following: the audio
clip you were listening to, the problem and your system configuration
(player, browser, and operating-system versions, modem speed,
Internet access provider, computer processor type and speed,
and quantity of RAM.)
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